Communications
Call activity
Track call history, outcomes, recordings, and follow-up commitments.
Calls today18
Answer rate91%
Avg. duration4m 08s
Follow-ups created9
Call register
Connected telephony activity
| Contact | Direction | Time | Duration | Agent | Outcome | Recording | |
|---|---|---|---|---|---|---|---|
ASAhmed Salih | Inbound | Today, 10:42 | 04:18 | Sara Kareem | Viewing scheduled | ||
SOShirin Omar | Outbound | Today, 09:18 | 02:51 | Diyar Omer | Follow-up | ||
DKDilan Karim | Inbound | Yesterday, 16:05 | 06:02 | Sara Kareem | Proposal requested | ||
LHLavin Hamad | Missed | Yesterday, 13:21 | — | Unassigned | Callback due | — |